Innovation Coast Events

The Impact of Cyber Threats on You and Your Business

A discussion about cyber threats and emerging trends — and how you can protect yourself, your family and your business. This interactive seminar will include speakers from the bank as well as local Pensacola influencers.

This program is approved for 3.5 CPE credits and 3 CTP/CCM and FPA recertification credits by the Association for Financial Professionals. CLE credits (Florida bar) are pending.

Please reply by Thursday, September 6, 2018, to Margie Moore, CRPC®, Wealth Management
Advisor at 850.434.7022 or


When: Thursday, September 13, 2018
             7:30 a.m. - 11:00 a.m.
             Breakfast will be served

Where: Pensacola State College
              Jean and Paul Amos Performance Center
              1000 College Blvd., Bldg. 23
              Pensacola, FL 

Hosted by: Pensacola State College and Bank of America - Merrill Lynch


7:30 a.m.           Registration and Breakfast

8:00 a.m.           Current Landscape — Cybersecurity and Global Perspective
                          Lynn Martin, Senior Vice President, Global Information Security, Bank of America
                          This session will review evolving cybersecurity threats/current events and the business
                          impacts from a cost-and-risk standpoint.   

8:30 a.m.          Fraud Trends and Ploys
                         Alan Hale – Senior Vice President, Senior Fraud Policy Strategist, Bank of America Merrill Lynch   
                         This session will cover current fraud trends such as phishing, BEC and ransomware and will
                         include examples of real company incidents. It will discuss the importance of employee and
                         vendor management. 

9:00 a.m.          Fraud Prevention and Management
                         Robert Ringelspaugh – Digital Channels Solutions Executive, Bank of America Merrill Lynch 
                         This session will discuss the importance of planning and education and the key components of
                         an effective incident response plan. It will review best practices for both fraud prevention and

9:30 a.m.          Q&A/Break

9:45 a.m.          Cybersecurity — An Issue for the Boardroom, Break Room, and Living Room
                         Brad Deflin – Founder and President, Total Digital Security
                         This session will discuss the importance of cybersecurity awareness and planning in all aspects
                         of your personal life and business.

10:00 a.m.        Panel Discussion
                         Moderated by Kirk Bradley, Dean, Baccalaureate Studies and Academic Sport, Pensacola State
                         Amy C. Bender – Of Counsel, Freeman Mathis & Gary, LLP         
                         Chad Berry – Resident Agent in Charge for Homeland Security Investigations, U.S.
                         Department of Homeland Security
                         Brad Deflin – Founder and President, Total Digital Security
                         David Pickett – Cybersecurity Analyst, AppRiver 
                         Chris Wilkinson – Cyber Crimes Technician, Escambia County Sheriff’s Office 
                         In this moderated panel discussion, local law enforcement and cyber experts will
                         share their real experiences with cybercrime and discuss best practices for prevention
                         and remediation.    

11:00 a.m.        Meet and Greet with Cybersecurity Students
                         Attendees are encouraged to attend a meet and greet with Pensacola State College
                         Cybersecurity students directly following the program in the Red Room.  

Speaker Bios

Amy C. Bender
Of Counsel, Freeman Mathis & Gary, LLP

Amy Combs Bender is Of Counsel in the Data Security, Privacy and Technology practice team of Freeman Mathis & Gary, LLP. Ms. Bender represents clients in emerging data and cyber liability issues, including advising on and assisting clients with the investigation of data breaches and related notification and compliance obligations. She also represents clients in civil actions involving tort and related claims arising out of breaches of protected health or other personal information. Ms. Bender represents clients in various industries, including healthcare and accounting. She has been selected as a Georgia Super Lawyers “Rising Star,” as published by Law & Politics and Atlanta Magazine.


Chad Berry
Resident Agent in Charge, U.S. Department of Homeland Security

Chad W. Berry is the current resident agent in charge (RAC) for Homeland Security Investigations (HSI) in Pensacola, Florida, directing all HSI investigative activities and agency programs throughout northwest Florida, to include Escambia, Santa Rosa, Okaloosa and Walton counties. Mr. Berry manages complex federal law enforcement investigative programs related to national security and smuggling violations, including counter-proliferation, financial crimes, commercial fraud, intellectual property rights, human trafficking, human smuggling, narcotics smuggling, transnational gangs, cybercrimes, child exploitation, and document and benefit fraud.

Prior to his assignment as the resident agent in charge, Pensacola, Florida, Mr. Berry served in various roles in Washington, D.C., at HSI headquarters. Mr. Berry began his federal service as a student intern with the former U.S. Customs Service in Pensacola, Florida. He was subsequently selected as a special agent with U.S. Customs and assigned to the resident agent in charge office (RAC), Presidio, Texas, on the United States/Mexico Border. Mr. Berry is a graduate of Florida State University with a Bachelor of Science in Criminology.


Kirk Bradley
Dean of Baccalaureate Studies and Academic Support, Pensacola State College

Kirk Bradley, as Dean of Baccalaureate Studies and Academic Support, supports the Bachelor of Applied Science and the Associate in Science in Cybersecurity programs at Pensacola State College. Bradley began his career as a mathematics instructor and has over 15 years of post-secondary teaching and administration experience. He earned a bachelor’s degree and a master’s degree in Mathematics from McNeese State University and a doctorate degree in Education from the University of Louisiana at Monroe.


Brad Deflin
Founder and President, Total Digital Security

Brad Deflin is founder and president of Total Digital Security, formed in 2013 to bring enterprise-quality cybersecurity technology and practices to individuals, small groups, and perimeter operating environments.

Brad has over 25 years of executive leadership in operations, sales, audit, compliance, and supervision of rigorously regulated financial environments including Merrill Lynch, Lehman Brothers, Wells Fargo and J.P. Morgan. His experience enabled him to recognize the dire need for a comprehensive and unified approach to effectively manage all elements of digital security risk — personally and professionally, at home, in the office or on the road.

Total Digital Security is dedicated to providing enterprise-quality digital security solutions designed to be accessible and affordable to individual consumers, professionals, homes and families, and the many small-to-medium-sized businesses that rely on keeping their customers and information safe and confidential.

Brad is an author and frequent speaker on the matters of online risk, cybercrime, and the emerging technology that defends and protects from what has become our No.1 personal and professional risk today. His presentation informs, educates and empowers the audience with the knowledge and perspective required for protection of privacy and personal information, and an understanding of the emerging innovation in technology designed to keep people secure, safe and in control of their personal information.


Alan Hale
Senior Fraud Policy Strategist, Bank of America Merrill Lynch

Alan Hale is a senior fraud policy strategist supporting large corporate and commercial clients at Bank of America. Based in Atlanta, Georgia, Alan is responsible for driving fraud process improvements and procedures designed to mitigate risk and improve response efficiencies to fraud events. He has held multiple leadership roles over his 13-year tenure with Bank of America’s fraud organization including service and detection operations and fraud policy in both Consumer and Commercial Bank.


Lynn Martin
Senior Vice President, Global Information Security, Bank of America

Lynn Martin leads a team of Access Management professionals focused on information security control processes and technology for Access Management across the Bank of America Enterprise. Prior to her current role, Lynn was a senior leader for the Strategy and Risk Management team within Bank of America’s Cyber Threat Intelligence and Customer Protection (CTICP) organization. CTICP, a subdivision of Global Information Security (GIS), is responsible for leveraging threat intelligence to influence and establish industry-wide standards for cybersecurity. In addition, the team partners with communications and learning & development to offer educational resources for internal and external stakeholders in an effort to encourage cyber safe behavior.

Lynn served as a critical member of the GIS and Chief Technology Officer (CTO) Risk Task Force, which drives a consistent risk culture across the organizations and provides expert-level guidance in the escalation and debate of issues. Previous roles in GIS include senior business information security officer for multiple lines of business, and senior information security manager of Application Vulnerability Remediation and Access Control Testing.

Before joining GIS, Lynn was a technical project delivery manager and application support manager for the Global Wholesale Bank Customer Treasury Management Portal. Her career at Bank of America spans over 26 years and includes extensive roles throughout Global Technology & Operations.

Lynn attended Winthrop University, where she earned a degree in Business Administration with a concentration in Accounting. She is Six Sigma Green Belt-certified, and an active member of The Executive Women’s Forum, Women Executives of Charlotte, the Charlotte chapter of Women in Technology & Operations (WITO) and Leadership Charlotte. Lynn is a former executive board member for the Humane Society of Charlotte and serves on its current capital campaign committee.

Lynn resides in Charlotte, NC, with her family of rescued dogs.


David Pickett
Cybersecurity Analyst, AppRiver

David Pickett is a cybersecurity analyst for AppRiver in Gulf Breeze, FL. He is an integral part of the 24/7/365 security team who defends against spam, phishing, web and malware attacks globally for over 9 million clients. David’s responsibilities include updating the AppRiver X-Virus engine, reverse-engineering malware, and creating custom rules utilizing proprietary tools and techniques. He spends a lot of time interfacing and testing with AppRiver’s development team for additional filtering capabilities to mitigate the latest attack vectors. David conducts security research, provides actionable intelligence, and analyzes the newest trends daily to ensure successful defense strategies and continuously improve product effectiveness.

His first computer was an Apple IIc in 1985, and has since taken apart every electronic device he can get his hands on and put it back together to understand how it functions. He earned a bachelor’s degree in Psychology from the University of West Florida and currently maintains a CompTIA Security+ certification. David is taking the EC-Council Certified Ethical Hacker exam within the next month and plans to obtain CISSP credentials shortly thereafter.


Robert Ringelspaugh
Digital Channels Security Product Manager, Bank of America Merrill Lynch

Robert Ringelspaugh is the security product manager for Digital Channels, driving the security authentication roadmap and delivering fraud education for the corporate online, file, API and mobile banking channels. Robert has been at Bank of America for three years.

Prior to banking, Robert served 14 years in the United States Coast Guard, where he specialized in maritime law enforcement and domestic security operations. Among his many responsibilities, Robert created a threat-based anti-terrorism response plan for Southern New England and the Long Island coast. Robert also completed a tour of duty in Iraq and held posts in Los Angeles, New York, Hawaii and San Francisco. Robert is still an Active Reservist with the Coast Guard in the New York Metro area.

Robert earned an MBA with a focus in Organizational Development from the University of San Francisco as well as a bachelor’s degree in Organizational Psychology from Dowling College.


Chris Wilkinson
Computer Crimes Unit, Escambia County Sheriff’s Office

Chris Wilkinson is retired from the Pensacola Police Department after 35 years in law enforcement. The last 14 years of his employment with the Pensacola Police Department he was the officer in charge of the Pensacola Police Department’s computer crimes unit. Chris presently works with the Escambia County Sheriff’s Office in their computer crimes unit. He started his forensic training in 2004 at the Federal Law Enforcement Training Center, where he attended six weeks of intensive training in Computer forensics and completed his training with an additional two weeks of Network forensic training in Fairfax, Virginia, at IC3 labs. During his career, Chris has amassed over two thousand hours in computer investigations and forensic training. In 2018, he completed a six-month certification process and obtained a Certified Forensic Computer Examiner (CFCE) certificate from the International Association of Computer Investigative Specialists, IACIS.